Shipping & Returns

Shipping and Returns

Shipping:

  • $4.99 flat-rate(subject to change) US shipping or FREE on all orders over $100
  • Orders are processed and shipped according to the listing, Monday-Friday. We don't ship on weekends or Holidays. Delays can be expected over the Holidays. 
  • Our Styles are housed at multiple warehouses. You may get multiple shipments completing your order.
  • Local Pickup is currently unavailable.    

Returns:

    • Before a return is initiated, please email support@maddisonstreet.com. A return authorization number will be given to be included in the package. 
    • Returns on unworn, unwashed items with tags still attached are accepted within 7 days of receipt of item. 
    • Receipt must be included. 
    • All returns must be in the original bag with the sku.
    • Returns must be free of perfume or animal hair. 
    • Sale/Clearance/Deal items are NOT returnable, they are FINAL Sale. 
    • Returns are eligible for store gift card only. 
    • Bralettes, Shape-wear are Final Sale. 
    • No Exchanges. 
    • Shipping charges (original and return) are the customer’s responsibility unless damaged.
    • A Gift Certificate for the amount paid for the item/s will be issued and emailed directly to you. 
    • Returns are limited to 3 items a month. 
    • Return to: 
  • Please contact support@maddisonstreet.com for return address.